FAQs

📦 PRODUCT & FEATURES

What makes BlendMaster different from regular clippers?

Specialized fade blades engineered for seamless fades. Includes 3 fade blade types, precision adjustment in 4 lengths, professional 7000 RPM motor, and 200+ minutes battery life.

What comes in the box?

BlendMaster Pro Clipper, 3 Fade Blades, 4 Guards, USB-C Cable, Travel Case, Cleaning Brush & Oil, Quick-Start Guide, 1-Year Warranty Card.

How long does the battery last?

200+ minutes per charge—enough for 15-20 haircuts. Full charge takes 3 hours. LED display shows battery level.

Is it waterproof?

Water-resistant for blade cleaning under running water. Don't submerge the unit. Never use while charging.

Will it work on all hair types?

Yes! Works on straight, wavy, curly, and coarse/thick hair. 7000 RPM motor handles all textures.

✂️ USAGE & LEARNING

I've never cut my own hair before. Can I still use this?

Yes! Includes Quick-Start Guide, 20+ free video tutorials, and live customer support. Most get good results by attempt 2-3.

How long does it take to cut my hair?

First attempts: 20-30 minutes. After practice: 10-15 minutes. Touch-ups: 5-7 minutes.

Do you have tutorials?

Free tutorial library with fade basics, step-by-step guides, advanced techniques, and troubleshooting. New videos added regularly.

What if I mess up?

Use a shorter guard to blend, contact support with a photo for help, or visit a barber. Our tutorials teach gradual technique to prevent mistakes.

🚚 ORDERING & SHIPPING

How fast do you ship?

Orders are processed in 1-2 days (Monday-Friday). Standard shipping: 5-7 business days (. Express shipping: 2-4 business days with tracking.

Do you ship internationally?

Yes! We ship to 234+ countries. International rates vary by location.

What if it's out of stock?

Real-time inventory shown on site. If you can add to cart, it's in stock. On rare sellouts, sign up for restock notifications.

Is my payment secure?

Yes. 256-bit SSL encryption and PCI-DSS compliant. We accept all major cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

↩️ RETURNS & WARRANTY

What's your return policy?

30-Day Money-Back Guarantee. Email support@blendmaster.com for return instructions. Refund within 24 hours of receipt.

What's covered under warranty?

1-Year warranty covers motor, battery, blades, housing, and buttons. Not covered: drops, water damage, normal wear, lost accessories.

Can I exchange instead of return?

Yes! Contact support for same-day exchange processing.

💰 PRICING & VALUE

Do you offer discounts?

Email list: 10% off first order.
Referral program: give $15, get $15.
Seasonal sales and bundle deals available.

Is this better than going to a barber?

Saves $1,000+/year, cut anytime, stay fresh weekly, no scheduling. Many use for maintenance between barber visits.

🔧 MAINTENANCE & CARE

How do I clean it?

After each use: brush hair off, rinse blades, dry, apply 2-3 drops oil. Weekly: clean housing. Monthly: deep clean and check alignment.

When do I replace blades?

6-12 months with regular use. Replace when pulling hair, taking multiple passes, or cutting unevenly. Replacement sets available.

Can I buy replacement parts?

Yes! Blades, guards, cables, cases, and care kits all available separately.

🏢 COMPANY & TRUST

Is BlendMaster legitimate?

Yes. We're based in San Diego, CA. and have a 4.8-star rating from verified customers.

How do I contact support?

Live Chat: 9 AM - 9 PM EST. Email: support@blendmaster.com. 

Where are you located?

San Diego, CA. Same-day shipping from our California warehouse.